A prominent corrugation manufacturing company faced critical challenges in managing its diverse workforce, which included both permanent and temporary employees. With a growing demand for streamlined human resource operations and a need for better performance tracking, the company sought a comprehensive HRM solution that would integrate real-time attendance tracking, performance management, and cost efficiency.

Zolute stepped in to address these challenges by developing a customized HRM software solution tailored to the company’s specific needs. Built on a robust open-source platform, the solution enabled the organization to manage Key Result Areas (KRA), Key Performance Indicators (KPI), and Employee Objectives (EO) with precision and ease. The system also featured seamless integration with the ESSL attendance machine, ensuring real-time synchronization of attendance data with employee performance tracking.

Client Overview

The client is a leading corrugation company with a mixed workforce model. It needed a flexible and scalable platform to handle employee performance monitoring, track attendance accurately, and provide HR teams with a centralized dashboard to oversee operations.

Challenges

The company faced several key challenges:

• Managing a diverse workforce with varying employment types and responsibilities.
• Limited visibility into employee KRAs and KPIs, hindering performance evaluations.
• Lack of a centralized portal for employees to manage and update performance objectives.
• The absence of real-time attendance integration affected the accuracy of HR reports.
• The high cost of developing a custom HR solution from scratch.

Zolute’s Tailored Solution

To resolve these issues, Zolute designed a fully customized HRM platform with the following features:

• Unified Employee Portal: Employees could log in to a secure platform to view, update, and maintain their KRAs, KPIs, and EOs.
• HR Dashboard: Provided HR personnel with visibility into individual and team performance, enabling better oversight and decision-making.
• ESSL Attendance Integration: The platform was directly connected to the biometric attendance system, ensuring attendance data was automatically synced and available in real-time.
• Custom Enhancements: Built on an open-source foundation, the software was modified to include features specific to the client’s operational needs, significantly reducing cost and deployment time.

Implementation Process

Zolute followed a step-by-step implementation methodology:

1. Requirement Analysis: Engaged with HR and management to understand workforce dynamics and define measurable KPIs.
2. Customization and Integration: Modified the base open-source platform and integrated it with the ESSL attendance system.
3. Iterative Testing: Launched the system in phases, incorporating feedback and making adjustments to improve performance and usability.
4. Training and Support: Conducted hands-on training for employees and HR teams, and provided a dedicated support channel for post-deployment assistance.

Results and Business Impact

The deployment of the HRM system brought substantial improvements:

• Improved Performance Monitoring: Employees had full visibility into their KRAs and KPIs, promoting a performance-driven culture.
• Streamlined HR Functions: HR managers could track attendance, review objectives, and assess employee progress from a single interface.
• Increased Accuracy in Attendance Tracking: The ESSL integration eliminated manual data entry and ensured reliable data for performance reviews.
• Reduced Costs: The use of open-source software helped control development and maintenance expenses.
• Enhanced User Engagement: A clean, intuitive interface encouraged employee participation and consistent usage.

Conclusion

Zolute’s customized HRM software provided a complete transformation for the client’s HR operations. The platform successfully integrated attendance systems with performance management features, offering a reliable and scalable solution tailored to a complex workforce environment. This case study demonstrates how well-executed software customization can improve internal processes, support employee engagement, and reduce operational costs for growing businesses.