Detail

Support Board Chat and Help Desk is a versatile and feature-rich solution designed to streamline customer support for businesses of all sizes. The script enables real-time chat support, and integration with messaging platforms like Facebook Messenger and WhatsApp, and features a powerful ticketing system to handle customer queries efficiently. Additionally, it offers automated responses through smart bots, which can handle common inquiries, reducing the workload for support teams. The platform also integrates seamlessly with popular CRM systems, helping businesses maintain a comprehensive view of customer interactions.

For customer support teams and businesses, the Support Board delivers several key benefits. It enhances communication efficiency by consolidating messages from multiple platforms into one easy-to-manage interface, enabling faster response times. The ticketing system ensures that all queries are tracked and resolved, improving customer satisfaction. Automation through chatbots also reduces manual effort, allowing support teams to focus on more complex issues. Businesses can use this tool to improve their customer service while lowering operational costs.

What distinguishes Support Board from other help desk solutions is its extensive integration capabilities with external platforms and its AI-powered automation. The script is designed for easy customization, enabling businesses to tailor it to their specific needs. It also features multi-language support, making it accessible to global businesses. With its modern, user-friendly interface and flexible deployment options, Support Board stands out as a comprehensive and scalable solution for customer support.

Here's what you get:

• Full Installation: Complete setup of Support Board Chat and Help Desk on your server.
• Database Setup & Configuration: Ensures smooth and efficient operation.
• Basic Customization: Add your logo, and company details, and customize the interface to match your brand.
• Multi-Channel Integration: Seamlessly integrates with Facebook Messenger, WhatsApp, and other chat platforms to handle customer queries from various sources.
• Ticketing System Setup: Efficiently manage and track customer support tickets for faster resolution.
• Real-Time Notifications: Get live chat notifications to improve response times.
• User Permissions & Roles: Configure staff roles to ensure efficient task delegation and management.
• Secure Setup: Error-free installation with a focus on security and privacy.