Detail

At Zolute, we offer expert WhatsApp integration services for Perfex CRM, enabling you to streamline your customer communication and lead management processes. Our integration allows you to send messages directly from your CRM and capture leads from WhatsApp automatically, ensuring no potential customer is missed.

Why Choose Zolute for WhatsApp Integration with Perfex CRM?

1. Seamless Messaging: Send WhatsApp messages directly from Perfex CRM, making customer communication more efficient and centralized.
2. Automated Lead Capture: Automatically capture leads from WhatsApp and enter them into your CRM, reducing manual data entry and ensuring accurate lead information.
3. Enhanced Customer Engagement: Use WhatsApp to engage with your customers in real-time, improving customer satisfaction and response rates.
4. Comprehensive Integration: Our integration covers message sending, template management, lead capture, and more.
5. Ongoing Support: We provide continuous support and maintenance to ensure the integration runs smoothly.

Our WhatsApp Integration Process

1. Consultation and Requirement Analysis: We start by understanding your business needs and specific requirements for WhatsApp integration.
2. Configuration and Setup: Set up the WhatsApp Business API and configure it with your Perfex CRM.
3. Integration Development: Develop and implement the integration to enable message sending and lead capture.
4. Testing and Validation: Thoroughly test the integration to ensure it works seamlessly with your CRM.
5. Training and Support: Provide training to your team on using the new features and offer ongoing support.

Key Features of Our WhatsApp Integration

• Direct Messaging: Send individual or bulk messages directly from Perfex CRM to your customers on WhatsApp.
• Template Management: Manage message templates for consistent communication.
• Lead Capture: Automatically capture and enter leads from WhatsApp chats into your CRM.
• Customer Interaction History: Maintain a history of customer interactions for better context and follow-up.
• Real-Time Notifications: Receive real-time notifications of new messages and leads.

How It Benefits Your Business

• Improved Efficiency: Streamline communication and lead management processes, reducing manual work.
• Better Customer Engagement: Engage with customers on a platform they use frequently, improving response rates.
• Accurate Lead Data: Ensure all lead information is captured accurately and entered into your CRM.
• Centralized Communication: Manage all customer interactions from a single platform, enhancing team collaboration and productivity.